With revenue reductions and cost-saving measures, the number of managers has been reduced, which has increased the number of team leaders supervised by managers by as many as three. This change may result in:
a. Decreased patient satisfaction.
b. Increased efficiency in costs.
c. A more positive perception of managers.
d. Little change to manager-staff relation-ships.
A
When a span of control becomes too large, supervision can become less effective, which can have a negative effect on staff-manager relationships and on the overall quality of patient care.
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