Answer the following statements true (T) or false (F)

1. Subjective information in the medical record includes the history of the present illness (HPI).
2. The plan section of the medical record includes the diagnosis made at the time of the encounter or shortly thereafter.
3. A patient's vital signs, height, and weight would be documented as subjective information in the medical record.
4. Most practices learn about the appeals policies of the insurance carriers they work with by referring to administrative manuals, contracts, and newsletters.
5. If the services provided are NOT appropriate in light of the diagnosis and the claim is denied, a telephone appeal can resolve the situation.


1. TRUE
2. FALSE
3. FALSE
4. TRUE
5. FALSE

Health Professions

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A(n) ____________________, a term borrowed from business, suggests that one method of delivering care is the most effective, and therefore a superior, means of providing care.

Fill in the blank(s) with the appropriate word(s).

Health Professions

Upon retirement, can a physician dispose of patient records?

a. No, because the records are the property of the patient, not the physician. b. No, because the patient should be given an opportunity to transfer the records to a new provider. c. Yes, because the physician owns the records and can exercise complete authority and control over them. d. Yes, because the physician no longer needs the records.

Health Professions

How often must a laminar airflow hood be certified?

Every 6 months Every year Every 2 years Every 3 years

Health Professions

Name one element that could be included in the description of urine's physical characteristics.

What will be an ideal response?

Health Professions