A unit that senior managers isolate from normal corporate operations in order to protect creative individuals and corporate orthodoxy is known as:
a. an R&D center.
b. a skunk works.
c. a new venture division.
d. an innovation engine.
e. a heavyweight organization.
B
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George Ritzer is important because he:
a. Franchised McDonalds b. Developed Starbucks c. Ate loads of fast food d. Analyzed social trends
Increasing ________ involves improving an organization's ability to respond to customers, stockholders, governments, employees, and other stakeholders, which results in better-quality products, higher financial returns, and high quality of work life.
A. organizational effectiveness B. management myopia C. micromanagement D. organizational bureaucracy E. groupthink
A bottleneck is an operation that has the lowest effective capacity of any operation in the process
Indicate whether the statement is true or false
________ offer Internet Merchant Accounts, which are special accounts for credit card authorization and payment processing
A) Acquiring banks B) Issuing banks C) Credit card associations D) Payment processing services