Which of the following is a management philosophy that focuses on satisfying customers through empowering employees to be an active part of continuous quality improvement?

A) cannibalization
B) total quality management (TQM)
C) Six Sigma
D) ISO 9000
E) ISO 14000


B

Business

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When processing non-invoiced disbursements, the trigger for either a true voucher process or a non voucher process is a(n) ______________________________

Fill in the blank(s) with correct word

Business

The deadweight loss of a tariff is

a. a welfare loss since it promotes inefficient production. b. a welfare loss since it reduces the revenue for the government. c. not a welfare loss because society as a whole doesn't pay for the loss. d. not a welfare loss since only business firms suffer revenue losses.

Business

The rules by which employers must deposit Social Security and Medicare taxes can be found in

a. the Employer's Tax Guide; b. the IRS Tax Guide; c. The Federal Reserve Bank Tax Guide; d. the employer's handbook; e. none of these

Business

The social contract view of ethics would prescribe which behaviors are appropriate in a particular negotiation context in terms of what people owe one another.

Answer the following statement true (T) or false (F)

Business