Among the following, which indicate that an organization has identified and is managing human factors in the work environment? Select all that apply
1. Classroom question and answer periods are regularly kept to a strict limit of five minutes.
2. Tent cards with name and unit of trainees are placed in the classroom at each meeting.
3. Administrators meet with unit supervisors and not staff for fear of intimidating them during the critical implementation phase.
4. A series of noon meetings (lunch provided) called "LunchBytes" are offered for demonstrations and discussion sessions.
5. An article announcing the implementation of the new system and recognizing the staff appears in the local paper.
2,4,5
Rationale: Classroom question and answer periods are important and should be allotted sufficient time at each meeting. Administrators should provide a role model and interact with the staff to let them know they are interested in how the implementation is progressing.
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