One day, Cariann is approached by a male colleague who tells her that he thinks she is “really pretty” and that they “need” to go out soon. In response, she tells him, “I am not interested in you that way, and your behavior is inappropriate and unprofessional.” According to the research discussed in the text, her response is best characterized as being ______.
A. retaliatory
B. passive
C. assertive
D. coercive
C. assertive
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This publisher was involved in the first labor walkout in America when his journeyman printers walked out:
a) Huge Gaine; b) James Rivington; c) Isaiah Thomas; d) Samuel Adams; e) Thomas Paine
Expectancy violations are always evaluated negatively.
Answer the following statement true (T) or false (F)
Which of the following nonverbal behaviors communicates low involvement?
a. open body positions b. relaxed laughter c. indirect body orientation d. eye contact
Employees were confused about a new policy in their organization. Thus, the company arranged a meeting to make sure everyone was clear. What did the organization do in this situation?
a. Translating issues into messages b. Identifying the situation c. Employing appropriate tactics d. Analyzing the information