Which of the following are types of mental strategies that a team could engage in when attempting to use team self-leadership?
a. Mental imagery, team self-talk, and team self-goal setting
b. Mental imagery and team self-reward
c. Team self-talk, team beliefs and assumptions, and team rehearsal
d. Team self-talk, team beliefs and assumptions, and thought patterns
Ans: D
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ITIL defines a(n) _______ as an unplanned interruption to an IT service or a reduction in the quality of an IT service.
Fill in the blank(s) with the appropriate word(s).
The fixed overhead spending variance is affected primarily by changes in production levels
Indicate whether the statement is true or false
Answer the following statement(s) true (T) or false (F)
1. Performance philosophies of compensation don’t tend to work well in competitive industries. 2. Competency-based or skill-based pay will hinge partly on what skills employees bring to work and whether or not those skills are needed. 3. Competencies and skills are the same thing. 4. Efficiency wage theory says that if a company pays higher wages, it can generally hire better people who will in turn be more productive. 5. Pay secrecy clauses are becoming more dangerous to companies who choose to enforce them.
Stream 2 Emotional Intelligence researchers believe that you should measure emotional intelligence
a. By using objective tests with right or wrong answers b. By self or peer reports (like other traits are measured) that assess how people are actually behaving c. By using consensus scoring to assess the right answers d. Both “b” and “c”