Which of the following is a postpurchase service offered by retailers?

A) accepting orders over the telephone
B) advertising and window displays
C) delivery to the customer's doorstep
D) general information
E) interior decoration of the retail outlet


C

Business

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Use the following financial information to find the entry you would make on an income statement for NET INCOME (LOSS) for the year ended December 31, 2011: Gross Sales, $223,000; Sales Returns and Allowances, $11,200; Sales Discounts, $1,800; Merchandise Inventory, January 1, 2011, $67,600; Merchandise Inventory, December 31, 2011, $78,300; Net Purchases, $84,000; Freight In, $950; Salaries, $107,200; Rent, $19,500; Utilities, $1,450; Insurance, $2,150; and Income Tax, $14,900.

A. $135,750 B. $210,000 C. $9,450 D. ($9,450)

Business

________ is the testing of the questionnaire on a small sample of respondents for the purpose of improving the questionnaire by identifying and eliminating potential problems before using it in the actual survey

A) Precoding B) Pretesting C) Sampling D) Encoding E) Consolidation

Business

When writing a cover letter, after specifying the job you're applying for, what should follow?

A) Your qualifications for that position B) A request for an interview C) Why you want to work for that company D) How the position will enhance your skills E) How the position supports your career goals

Business

When a manager sends a message that has a grammar or spelling error, the receiver may question her credibility or feel disrespected

Indicate whether the statement is true or false

Business