What is ethics?

A) Always telling the truth
B) The study of how people should behave
C) Following the law
D) The rules by which you live your life


B

Business

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Kayla is the new manager of a resort hotel. She knows from reviewing customer complaints that service quality at the hotel is not consistently meeting customers' expectations, and she believes that the biggest problem is that her employees are not sure what is expected of them. To improve service quality, Kayla will

A. set specific, measurable goals based on customers' expectations. B. separate intangibles from tangibles. C. empower customers to meet their own service needs. D. narrowly define a knowledge gap. E. establish a broad zone of intolerance to reduce customer complaints.

Business

Some courts have recognized a form of employee trade secret misappropriate under the __________ Doctrine, which recognizes that former employees who go to work for a competitor in a similar capacity will eventually disclose trade secrets gained in their former employment

a. Registered Trademark Secret b. Uniform Trade Secret c. Inevitable Disclosure d. Constructive Abandonment

Business

Which of the following firms would you expect to have the highest ratio of market value to book value?

A. Microsoft B. Intel C. General Motors D. Nucor

Business

Which of the following is correct with respect to election of remedies?

A) The Code rejects any doctrine of election of remedies; its remedies are cumulative. B) The remedy of specific performance is inconsistent with that of restitution. C) A person who seeks an injunction may also seek incidental damages for the breach. D) All of these are correct.

Business