A client is exhibiting anxiety after being told that her husband has sustained a heart attack. The nurse's response to the client is "Everything will be okay."
Which of the following types of nontherapeutic communication techniques is being exhibited by the nurse?
A) Failure to listen
B) Judgmental attitude
C) False reassurance
D) Giving advice
Ans: C
Clichés such as "Everything will be okay" or "Don't worry, the doctor will make you well" are examples of false reassurance. No one can predict or guarantee the outcome of a situation. Failure to listen, giving advice, and having a judgmental attitude are all ineffective communication techniques.
You might also like to view...
The nurse is answering phone calls at a local suicide prevention hotline. Which statement would be recognized as the greatest risk of suicide?
a. "I just needed to talk to someone to keep myself from thinking silly thoughts about killing myself." b. "My parents aren't home and won't be back for 4 hours. That should be enough time for the pills to work. I've got a hundred of them." c. "My dad will be home first, so he'll find me. So I think I'll use his gun. I hope he didn't lock the cabinet." d. "My girlfriend is here with me. She told me to call because I was talking crazy about killing myself."
When researchers simultaneously manipulate two independent variables, the design is a:
A) Pretest-posttest design B) Factorial design C) Time series design D) Crossover design
The nurse notes in a 2-hour postoperative laminectomy patient that there has been no urinary output. The nurse should:
1. continue to monitor. 2. inform the charge nurse. 3. perform intermittent catheterizations. 4. turn the patient to the right side.
The nurse teaching a 79-year-old with type 2 diabetes about the importance of regular exercise suggests that the patient
a. swim 10 laps in the community center pool three times a week. b. enroll in a daily lunch time aerobics class at the senior center. c. lift 5 pound weights in a routine of 10 re-petitions in each arm. d. walk on the treadmill each morning for 30 minutes.