Speaking in small groups is much more effective when the members use groupthink
Indicate whether the statement is true or false
FALSE
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What is the first set of potential nonverbal messages received by trainees?
a. appearance b. facial expression c. vocal cues d. eye contact
List and define the different patterns of organization you can use in invitational speaking
What will be an ideal response?
The difference between writing a task analysis for a technical or "hard skill" and a "soft "skill is
a. Hard skills have more than one agreed upon series of steps. b. Soft skills have more than one agreed upon series of steps. c. Hard skills take up more time in training sessions d. It costs a considerable amount of money to teach hard skills rather than soft skills
Groups that meet regularly to identify and propose solutions to problems affecting product or process quality are known as
a. quality teams. b. prefab groups. c. task force groups. d. project teams.