If this were an evaluative mediation, Tatiana and Jane would expect what from the mediator?
Tatiana and Jane have been friends for many years. One day, Tatiana decided to sell her two-year-old car, and Jane told her she would like to buy. The car appears to be in excellent condition, as indicated by Tatiana. They agree on the price ($12,000) and in the payment plan (monthly payments of $1,000 for 12 months). Since the car is still under manufacturing warranty, it was transferred to Jane as part of the agreement. To complete the purchase, they took the car to one of the manufacturer’s approved auto shops to be checked, where they were told the car was in good condition besides the normal use. After two months with the car, Jane noticed there was a problem with the transmission. She took it back to the same shop, and was told they would need to work on the transmission, which would cost her about $1,200. This repair was not covered by the warranty, so Jane decided to ask Tatiana to pay for it, who replied indicating she did not know about it and that she would not pay. However she offered Jane a contribution of $200 to help with the repair cost because they were close friends. Jane refused and told her she would take her to court. Instead, they are headed for mediation to solve this dispute.
a. Provide guidance as to reasonable grounds for settlement.
b. Mediator will be heavily involved in the outcome.
c. The mediator to be a legal expert.
d. All of the above.
d. All of the above.
You might also like to view...
The Johari Window looks at which two interpersonal communication dimensions?
a. openness and closedness b. inclusion and affection c. ability to listen and ability to talk d. willingness to self-disclose and receptivity to feedback e. availability for others and desire to grow relationally
There are __________ stages of the listening process
Fill in the blanks with correct word
Which model is considered a more representative and accurate depiction of human communication, emphasizing the simultaneous negotiation of meaning between communicators as they respond to each other and the context?
a. transactional b. contextual c. linear d. interactional
Colleen is determining the primacy and recency effect of her main ideas. What question is she answering?
A. Should my most entertaining example be in my introduction or my conclusion? B. Should my strongest ideas come first or last in my speech? C. How independent are my main ideas? D. Should my supporting materials be shown at the same time as my main ideas?