What effect does decoupling have on the employees in the organization?
a. More employees leave the organization.
b. Productivity decreases.
c. There is increased conflict between supervisors and employees.
*d. They think the organization “does not mean it.”
*d. They think the organization “does not mean it.”
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Assume that a grocery store is considering a customer service initiative where each customer’s groceries are loaded into the customers’ cars by a store employee. Based on the CRM Unplugged litmus test questions, is this customer service initiative worthwhile?
What will be an ideal response?
When the direct write-off method is used, the entry to write-off a specific account would:
A. increase net income. B. decrease Accounts Receivable and decrease net income. C. increase Accounts Receivable and increase net income. D. have no effect on net income.
Toyota's global complementation strategy
A) calls for plants to be devoted to the production of vehicles for only the local market. B) dictates that parts plants be built to supply all of the needs for each vehicle production plant worldwide. C) requires that a single parts plant, for example, for brakes, export brake components to all of its vehicle assembly plants worldwide. D) mandates that plants can produce vehicles for export to markets that remain strong when the local market weakens.
Which one of the following statements is TRUE?
A. An agency relationship is when a principal hires an agent to perform a service and gives them decision-making authority. B. An agency relationship is when a principal works for an agent. C. In an agency relationship, the agent delegates authority to the principal. D. An example of an agency relationship is when the CEO nominates a slate of candidates to be on the board of directors. E. An example of an agency relationship is when a supervisor hires a forklift operator.?