A communication style the nurse can use to ensure that the message sent is the same as the one received is to
a. refer to the client by diagnosis.
b. establish a common vocabulary.
c. have interactions that focus on physical care.
d. refer to the client by bed number.
ANS: B
For successful communication, words used should have a similar meaning to both individuals in the interaction. An important part of the communication process is the search for a common vocabulary so that the message sent is the same as the one received. Referring to the client by diagnosis, having interactions focus on physical care, and referring to the client by bed number are communication styles that do not ensure that the message sent is the same as the one received.
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