Shaking hands with someone as a greeting is:

A. unintentional verbal communication
B. intentional verbal communication
C. unintentional nonverbal communication
D. intentional nonverbal communication


D. intentional nonverbal communication

Communication & Mass Media

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Emotionally resisting messages is an important barrier to effective listening

Indicate whether this statement is true or false.

Communication & Mass Media

When you use the dictionary definition to explain a word, you are using a(n) _____ definition

a. connotative b. operational c. placement d. classification

Communication & Mass Media

Verbal communication is important because

a. the language people speak is tied to their identities. b. verbal elements are the foundation on which meaning is created. c. verbal communication plays an important role in relationship development. d. all of the above.

Communication & Mass Media

The purpose of an exit interview is:

A. To convince an organization to discontinue using a product and use another one B. To gain information about current employees performances C. To gather feedback from an employee that can be informative for the organization D. To improve relationships among employees when criticism is offered

Communication & Mass Media