Shaking hands with someone as a greeting is:
A. unintentional verbal communication
B. intentional verbal communication
C. unintentional nonverbal communication
D. intentional nonverbal communication
D. intentional nonverbal communication
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Emotionally resisting messages is an important barrier to effective listening
Indicate whether this statement is true or false.
When you use the dictionary definition to explain a word, you are using a(n) _____ definition
a. connotative b. operational c. placement d. classification
Verbal communication is important because
a. the language people speak is tied to their identities. b. verbal elements are the foundation on which meaning is created. c. verbal communication plays an important role in relationship development. d. all of the above.
The purpose of an exit interview is:
A. To convince an organization to discontinue using a product and use another one B. To gain information about current employees performances C. To gather feedback from an employee that can be informative for the organization D. To improve relationships among employees when criticism is offered