Derek is writing a short report about his findings on the attitudes of custodial employees on the job. The audience for the report is Physical Plant management for the company. Which of the following formats should Derek use?

a. letter format
b. memo format
c. form report
d. formal report


B

Business

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With increasing competition in the restaurant business, Sal, owner of Mom's Pizza, is dealing with growing uncertainty. He is meeting with his managers to develop a future course of action to meet company goals. This process is known as

A. planning. B. leading. C. controlling. D. defining. E. diversifying.

Business

Administrative law is a combination of substantive administrative law and ________.

A. precedent B. executive orders C. procedural administrative law D. stare decisis

Business

A major advantage of the Traditions training at Disney is that ______.

a. It teaches new employees the Disney culture. b. It reduces the cost of the Disney experience. c. It helps benchmark the best employees against one another. d. It breaks down status barriers between top management and employees.

Business

Which task role is associated with the ability to provide and synthesize ideas and alternatives to and for group members?

a. recorder b. information-giver c. initiator–contributor d. orienter

Business