To lessen the impact of catastrophic losses, many insurers use all the following except:
A) contingent surplus notes
B) catastrophe bonds
C) forward purchase options
D) exchange traded options
C
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Describe the components of a marketing information system (MIS), and list its three main functions
What will be an ideal response?
Prospecting and cold calling are interchangeable terms
Indicate whether the statement is true or false
The parallel dimensions of selling enable salespeople to:
A. understand the interactions between each component. B. adhere to the Core Principles of Professional Selling. C. create sales where there is no customer need. D. negotiate with new customers. E. compare sales presentation methods.
What accesses organizational databases that track similar issues or questions and automatically generates the details to the CSR, who can then relay them to the customer?
A. Contact center B. Web-based self-service C. Call scripting D. Website personalization