Identify how a human service organization could evaluate client outcome. What is the human service program, the treatment objective to be evaluated, and the data that would be collected in order to evaluate its achievement?
What will be an ideal response?
Ans: The Veteran’s Treatment Program of the HomeWell Behavioral Health Center provides therapy to veterans suffering from post-traumatic stress disorder (PTSD). This program can be evaluated by having each client take a scale that measures the symptoms of PTSD once before treatment begins and once again at the end of the treatment period. The scores of these two administrations of the scale would be analyzed to see if the symptoms improved.
Learning Objective: 10-6: Identify the essential ingredients for the evaluation of client satisfaction, client need, service efficiency, service process, and client outcome.
Cognitive Domain: Application
Answer Location: Evaluation of Outcome
Difficulty Level: Medium
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