Among the things that can be done to listen more effectively are
a. to use a recording device.
b. to have a purpose and suspend judgment.
c. to decide beforehand if you want to take action.
d. to pretend that you are interested in the speaker.
b
You might also like to view...
Direct-service staffs’ power comes from:
a. Their personal knowledge of an agency’s problems and clientele. b. Their ability to connect with government agencies. c. Their understanding of political maneuvering within an agency. d. Their ability to manipulate agency policy.
Which of the following dimensions of cross-border knowledge transfer are positively affected by high degrees of trust?
a. access and legitimacy, in marketing and internationalization b. learning and effectiveness, in knowledge management c. discrimination and fairness, in HR management d. all of these
Haiti became the first republic ruled by people of African descent in world history, as well as the first independent Caribbean state
a. True b. False Indicate whether the statement is true or false
As the United States trades more and more with Canada, one of the concerns for some American companies is the large number of francophones, which are
a. Canadian cell phones that are not compatible with the American cell phone systems. b. Canadian businesses that up to now have only dealt with other Canadian companies and are looking to expand. c. Canadians who are native French speakers. d. Canadian union members who are socialist in outlook and strongly organized.