When conducting a preliminary client interview, four strategies the paralegal should use to keep the client calm and focused are __________________, __________________, __________________, and __________________.
Fill in the blank(s) with the appropriate word(s).
(Choice of) explain role; dress professionally; place chairs the proper distance apart; maintain eye contact; use checklist; ask questions at a reasonable pace; keep memory aids handy; know
dimensions of interview space
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Which of the following is a rule that does not allow prior oral evidence?
A. Mirror image rule B. Statute of Frauds C. Parol evidence rule D. Ambiguity
The formal written allegations filed with the court are called:
A) affirmative defense B) precedent C) cause of action D) pleading
What should a paralegal do if a client asks a legal question that calls for legal advice?
What will be an ideal response?
Which of the following is a step in the process of identifying the issue(s) in a client's case?
A. Focus on the holding. B. Determine which of the facts apply to establish or satisfy the elements of each cause of action-the key facts. C. Determine the elements of each cause of action that has been identified. D. Assemble the issue from the law and key facts that have been identified. E. All of the above F. Answers b and c above G. Answers b, c, and d above