Checking accounts that earn interest (such as NOW accounts) were not available until ________
A) 1962
B) 1972
C) 1982
D) 1992
B
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If what you do with your body is inconsistent with what you say, your listeners will tend to believe
a. your body language. b. your words. c. your words if they are evidence based. d. neither your words nor your body language.
Service is the next to last step of the selling process.
Answer the following statement true (T) or false (F)
Which of the following restaurant examples would be most closely identified with an assembly line process?
a. High-end, gourmet cafe b. Fast food c. Custom sandwich shop d. Buffet
In a deductive outline, the most important information should be
a. placed at the end of the message. b. placed at the beginning of the message. c. positioned in the middle of the message. d. introduced after a brief pleasantry.