To control costs and decrease the money lost from uncharged supplies, the hospital has decided to move to a controlled distribution system for supplies
This requires the nurses to attend several in-service sessions to learn how to work with the new system. The nurses are complaining that they do not have time to "learn another thing!" The lesson here is that for change to be successful, it must be accepted by:
A. The administration.
B. The persons who will be involved.
C. The persons who designed the change.
D. The managers.
ANS: B
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