What did social psychologists Ekman and Friesen identify as key sources of nonverbal cues?

A. face, hands, and feet
B. eyes and ears
C. body orientation
D. pitch, volume, and intensity


Answer: A

Communication & Mass Media

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Ginger wants to discover the ages and ethnic backgrounds of her audience. She is engaged in

psychological audience analysis. Indicate whether the statement is true or false

Communication & Mass Media

A group offering possible solutions to a problem is the first step of the Reflective Thinking Pattern

Indicate whether the statement is true or false

Communication & Mass Media

"After listening to my speech, audience members should be able to list the five steps in planting an organic garden." Though worded a bit differently, this is an example of

a. an informative specific purpose. b. a persuasive specific purpose. c. a thesis. d. a general purpose.

Communication & Mass Media

In the context of the pentad, message strategies, storytelling, apologies, and speech making are forms of ________.

A. attitude B. the agent C. agency D. the scene

Communication & Mass Media