A nurse assesses a confused older adult. The nurse experiences sadness and reflects, "The patient is like one of my grandparents…so helpless." What feelings does the nurse describe?
a. Transference
b. Countertransference
c. Catastrophic reaction
d. Defensive coping reaction
ANS: B
Countertransference is the nurse's transference or response to a patient that is based on the nurse's unconscious needs, conflicts, problems, or view of the world.
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