At least once a month, I get calls from individuals doing marketing surveys. They frequently claim that the survey will take "just a minute or two."
However, I inevitably find that, once committed in this fashion I am still answering questions 10-20 minutes later. According to the advice given in Influence, the next time I get such a call, which of the following should I feel justified in doing? I should:
(a) tell the caller when the agreed-upon time has run out and end the call.
(b) ask to speak to the caller's supervisor and complain if pressed by the caller to continue beyond the agreed-upon time.
(c) call the Better Business Bureau to advise them of the caller's company name and tactics.
(d) all of the above.
ANSWER: D
You might also like to view...
For a distribution with one or two extreme scores, the median is usually a more representative value than the mean
Indicate whether the statement is true or false
Social psychologists use the term ____ to refer to explanations that are used to justify why people in power deserve to be in power
a. optimal distinctiveness explanations b. legitimizing myths c. asymmetry propositions d. tragedy of the commons
Which early scientist described how species change in an orderly manner?
a. Charles Darwin b. Francis Galton c. James Watson d. Gregor Mendel
Atchley referred to the retirement period characterized by a relish for one's newfound freedom as being the _____ phase of retirement
Fill in the blank(s) with correct word