An express warranty is:

a. illegal in many states
b. one the manufacturer contractually provides to the consumer
c. one the law inserts into the relationship regardless of the actual contract terms d. one the consumer insists on
e. none of the other choices are correct


b

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a. use the same visuals as the written report. b. use more visuals than the written report. c. simplify visuals from the written report. d. omit visuals in oral reports.

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If an individual's case is not heard by an agency because the individual missed the

agency's filing deadlines, the doctrine of exhaustion of remedies may preclude judicial review. a. True b. False

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One of the most important order-winning criteria for service firms is ______.

a. to operate at economies of scale b. to have customer convenience c. to have excess capacity available d. to have idle capacity

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The ________ is a good measure of forecast error when the underlying forecast has significant seasonality and demand varies considerably from one period to the next

A) MAD B) MSE C) MKE D) MAPE

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