The federal courts only have jurisdiction to hear cases involving federal law
Indicate whether the statement is true or false
False
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______ is a type of program designed to raise awareness of group dynamics and any existing prejudices towards others.
A. Intergroup development B. Sensitivity training C. Quality of worklife D. Process consultation
____ is a set of international standards for quality management, and this certification has become a must for companies doing business in today's global economy.
A. ISO 9000 B. Six Sigma C. ITIL D. ISO 20000
CRM technologies allow marketers to do all the following except
A. adopt a broad approach focusing on the needs of the entire market. B. interact with customers to learn what they need and want. C. track consumer behavior over time. D. capture data allowing the firm to identify potentially profitable customers. E. take the information gathered and tailor goods accordingly.
Which of the following factors leads to problems in implementing CPFR?
a. supply chain partners unable to determine common goals b. collaboration among supply chain partners in sharing sensitive information c. supply chain partners left to determine common goals d. collaboration among supply chain partners in demand planning and forecasting