It is vitally important that Leslie engage her audience. Conducting her presentation ________ will give her the best chance of doing so.
A. over the phone
B. over Skype
C. face-to-face
D. by email
Answer: C
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When Reggie told his instructor, "I need you to give me a makeup test," he was violating the maxim of _______
a. generosity b. tact c. approbation d. agreement
Unlike task roles, relational roles are
A. counterproductive to the group's goals. B. formally designated. C. filled by only one person. D. more informal.
In a speech about how Texas became a state, Martina provided three main points and delivered them in a chronological pattern. Two of her classmates, Anna and Donna, were discussing the speech the next day. Anna remembered Martina's three main points while Donna only remembered the story used in the introduction. Who was the better listener, according to the textbook's strategies to enhance
listening skills? A) Donna was the better listener because she followed the tip, "listen mindfully." B) Donna was the better listener because she followed the tip, "be a selfish listener." C) Anna was the better listener because she followed the tip, "listen for major ideas." D) Anna was the better listener because she followed the tip, "become an active listener."
As an ethical principle for guiding how one speaks, the authors say that members of a small group should say or do nothing intended to ________ another member.
What will be an ideal response?