Antes, Hudson, Jorgenson, and Moen state, “good things happen even without reaching agreement” in mediation. List at least two “good things” that can happen without an agreement.

What will be an ideal response?


Varies. Generally, relationships can be improved, parties understand their own and the others’ interests better, communication is improved.

Communication & Mass Media

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In the ______ model, communication is defined as a process in which information is shared by two or more individuals who converge over time toward a greater degree of mutual agreement.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

According to a 2006 study, the most popular quantitative research technique in public relations was:

a. Content analysis b. Experiments c. Ethnography research d. Survey research

Communication & Mass Media

Write a main point and at least three suWrite a main point and at least three sub-points for a speech in the space below, following recommendations in the text. You must use complete sentences, but you need to write only the points themselves—you do not need to write the explanation or supporting material under the sub-points. -points for a speech in the space below, following recommendations in the text. You must use complete sentences, but you need to write only the points themselves—you do not need to write the explanation or supporting material under the sub-points. 

What will be an ideal response?

Communication & Mass Media

The length of a speech depends on:

a. the number of main points used in the speech. b. the general goal of the speech. c. the extent to which each main points is developed with supporting material. d. the willingness and the intellect of the audience.

Communication & Mass Media