Order taker and customer service representative are among the key sales roles
Indicate whether the statement is true or false
TRUE
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Which of the following is a disadvantage of using Yellow Pages as an advertising medium?
A) high competition B) poor local market coverage C) low believability D) lack of adequate reach E) high total costs
Which of the following statements best describes a by-product?
a. A product with a value that can easily and accurately be determined. b. A product that has a greater value than the main product. c. A product created along with the main product whose sales value does not cover the cost of its production. d. A product that usually produces a small amount of revenue when compared to the main product revenue.
A salesperson says, "Castrol GTX protects your car engine. It's like having a dust cover for your engine." The salesperson is using a(n):
A. parable. B. image. C. simile. D. metaphor. E. analogy.
Each item below is a potential downside to the deployment of a CRM application except?
a. Expensive b. May decrease access to customers c. Time consuming d. Difficult to train users