Angela is a white woman who begins seeking reassurance from others that white people are NOT to blame for racism. According to Helms’ white identity development model, what ego stage is Angela in?
a. contact
b. disintegration
c. reintegration
d. pseudo-independence
Ans: B
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Early "friendly visitors" approached their casework with ______
A. a readiness to give whatever help people desired B. a strong sense of moral judgment C. a spirit of professionalism above all else D. a primary desire to see people's basic needs met
Merton’s concept of ______ is represented by a person internalizing goals for success, but NOT having access to the means to achieve those goals.
a. conformity b. innovation c. retreatism d. ritualism
The presenter’s case before the team should take approximately:
a. 5 minutes b. 15 minutes c. 30 minutes d. 60 minutes
?Which of the following is an acceptable way in which to close a case?
A. A warm phone call
B. A highly explanatory and detailed letter
C. Face to face
D. An e-mail, Skype, or IM