Regardless of whether your aim is to encourage passive agreement or immediate action, you must deal with three basic issues whenever you discuss a question of policy. They are
A. need, plan, and practicality.
B. evidence, practicality, and reasoning.
C. need, action, and reaction.
D. cause, effect, and practicality.
E. problem, plan, and solution.
Answer: A
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Studies reported in the text show that the nonverbal communication of physicians has the greatest impact on ______.
a. patient satisfaction b. patient health c. patient compliance d. patient loyalty
__________ promotes understanding because it shows that leaders think highly of their employees' input and that they take employee comments seriously
a. Evaluation b. Communication c. Listening d. Learning
What is informative speaking? Provide an example of an informative speech. Then, explain the difference between informative and persuasive speaking?
What will be an ideal response?
Joe tells his wife, Serafina, that he thinks they should "redo" their bathroom as their next home improvement project. Serafina reacts strongly to this suggestion, complaining that, "We don't have enough money to do that!" Serafina thought "redo" the bathroom meant to replace the shower, toilet, and sink and to re-tile the floors and paint the walls. She was relieved when Joe explained that what he meant by "redo" the bathroom was just to paint the walls and have the floors refinished. The language barrier Joe and Serafina experienced is called __________.
A. allness B. static evaluation C. bypassing D. polarization