Which of the following describes how high or deep your voice sounds?
A) Volume
B) Pitch
C) Articulation
D) Inflection
Answer: B) Pitch
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Critical listening is more passive than informational listening.
Answer the following statement true (T) or false (F)
The _______________ view of communication was the first to introduce the effects of nonverbal communication on interactions.
a. actional b. interpersonal c. intrapersonal d. transactional
The attempt to increase personal status in a group by winning the approval of high-status members is known as
A) power over. B) status-reward behavior. C) social climbing. D) referent behavior. E) reward behavior.
All of the following nonverbal cues indicate engagement in a conversation, except _____.
a. monotone voice b. illustrative gestures c. floor holding d. head nods