Passive listening is always undesirable behavior
Indicate whether the statement is true or false
false
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Which of the following statements represents the best paraphrase of "if we don't get this job done on time, the boss will be furious"?
a. "Who cares? We're doing the right thing. Right?" b. "Don't worry. As long as we stick together we'll be okay." c. "You seem very worried about the boss's reaction to completing this project on schedule. Am I right?" d. "You don't have any confidence in our group's ability. Do you?" e. "How do you know the boss will be furious?"
"Did you attend a private college?" is an example of
A) an open question. B) a closed question. C) a mirror question. D) a summary question. E) a leading question.
A refutative pattern is an organizational pattern that:
A) ?convinces others that something has more value or is better than any alternative. B) ?seeks agreement on criteria that should be considered when evaluating a proposition. C) ?persuades by both challenging the opposing argument and bolstering your own. D) ?confirms propositions by presenting the best-supported reasons in a meaningful order.
One of the two dimensions of trust is:
A) ?a willingness to invest. B) ?natural spontaneity. C) ?emotional reliability. D) ?intimacy. E) ?positive regard