Which of the following sequences accurately depicts the five stages of conversation?
a) feedforward, turn-taking, business, feedback, follow-up
b) opening, business, feedback, turn-taking, closing
c) opening, feedforward, business, feedback, closing
d) feedforward, feedback, dialogue, turn-taking, follow-up
Answer: c
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According to the chapter, what is identified as one of the main limitations of the transmission model?
A. It does not include the concept of feedback. B. It does not allow for distinctions to be made between senders and receivers. C. It cannot map the flow of information through systems. D. It cannot account for semantic dimensions of language.
"I think that everyone here is responsible for the outcomes of this poorly constructed finance report. It is only fair that anyone who worked on it is held responsible for the blame." This statement:
A. Is a good idea for resolving the conflict because it does not let anyone shirk his or her part in the conflict? B. Is not a good way to negotiate resolution because it does not separate people from the issue at hand? C. Is a fair way to negotiate the issue because is direct and limits the options available? D. Is not a good idea for resolving the issue because negotiation should never involve following prior criteria.
Collective socialization
A) affirms the personal characteristics and identity B) organization specifies a certain set of steps to be completed in order to advance C) no real cues for movement to the target role D) experienced member serves as a role model E) no role models are available to newcomer F) recruits are brought into the organization in relative isolation G) precise timetable H) deny and strip away certain personal characteristics of a newcomer I) putting a group of recruits through a common set of experiences together J) does not segregate the newcomer in any special way
Dad says to Junior, "Hand me the screwdriver." Junior responds with, "Which kind, a flathead or Phillips?" Which language barrier is Junior trying to overcome?
A) bypassing
B) polarization
C) allness
D) failure to be specific.