When a company establishes a program to recycle or reuse products discarded or returned from
customers it is typically called which of the following?
A) resupply planning B) reverse supply chain
C) customer servicing D) product return contract
B
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Which of the following is a possible indicator of concealment in a bankruptcy or divorce fraud?
a. Increases in operating losses that are not explained by economic factors b. The size of orders placed on credit and the credit balances with suppliers suddenly and dramatically decrease c. A sudden change in management is made without public notice d. The company sells goods at large discounts
To plan effective marketing strategies, a company needs to find out all it can about its competitors. It must constantly compare its marketing strategies, products, prices, channels, and promotions with those of close competitors
This is an example of ________. A) blue ocean strategy B) competitor analysis C) organizational evaluation D) perfect competition E) quantitative analysis
Who among the following adopters of a new technology are more skeptical of technological change and approach innovation with great caution?
A. early adopters B. the early minority C. the late minority D. the late majority E. the early majority
In Cigna's Holistic Six Sigma Model, _____ solves root cause problems to optimize existing processes
a. hoshin kanri b. kaizen c. DMAIC d. DFSS