Jonah tells Katrina that he is glad to see her. However, he does not smile or look at her frequently and seems preoccupied with something else. In this scenario, Jonah has used nonverbal behavior to ________ verbal behavior.

A. reinforce
B. contradict
C. substitute
D. complement


Answer: B

Communication & Mass Media

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_____ is the background, knowledge, attitudes, experiences, and philosophies a speaker shares with an audience.

a. Proximity b. Common ground c. Generic language d. Specific language

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It's best to speak in a voice that is

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Essential to announcements are details regarding who, what, when, where, how

Indicate whether the statement is true or false

Communication & Mass Media