As in the case of Siebel Systems (now part of Oracle), elements of a global strategy may facilitate the competitive advantage of differentiation by
A. the creation of a worldwide network to achieve consistent service regardless of location.
B. flexibility in applying research and development to meet country-specific needs.
C. tailoring products to meet country-specific needs.
D. increased freedom of individual business units to adapt to local tastes.
Answer: A
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Who was the first corporate vice president of public relations, insisting that he have a voice in policy and that the company's performance would determine its public reputation?
A. Carl Byoir D. Paul Garret B. Edward D. Howard II E. Arthur W.
Chantell is the manager of the claims department for a large insurance company. She has a one-hour meeting with her staff to explain the new claim form which the company will use next month. This is an example of which type of organizational communication?
a. upward b. downward c. horizontal d. grapevine
Physical constraints include all of the following except?
a. Untrained workers b. Faulty equipment c. Lack of preventative maintenance d. Material bottlenecks in supply chain
If an interviewer asks if you have any questions at the end of an interview, which of the following would not be an appropriate response?
A) What do you like best about working for this organization? B) When do you expect to make a decision? C) No, I have no questions at this time. D) May I have a tour of the facilities?