What is the difference between "share of the market" and "share of the customer?"
What will be an ideal response?
Share of the market refers to what percentage of all sales of a particular product/service your company gets. For example, you may sell 15% of all men's clothing in your town. Share of the customer refers to what percentage of the customer's spending do you get. Example, a customer buys 80% of all his clothing needs from you.
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The attributes that establish the competitive advantage of a company or its products are known as
A) arenas. B) stagers. C) aligners. D) differentiators. E) channels.
________ refers to the degree to which the position enables the leader to get others to comply with his or her directions.
A) Position power B) Task structure C) Personal relationships D) Compliance
Under the Worker Adjustment and Retraining Notification Act, how many days in advance must notice be given of a plant closing or layoff of more than 50 people, if a company has 100 or more employees?
A. 10 days B. 30 days C. 60 days D. 90 days E. 120 days
People’s tendency to look for internal and external factors when asked to explain the cause of their own actions is known as:
a) Internal and external attribution b) Interpretation and judgment c) Self-perception theory d) Overjustification