The American Management Association has identified five steps to better handle conflict. The first step is:
A. Request solutions.
B. Identify the source of conflict.
C. Agreement.
D. Look beyond the incident.
Answer: B
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________ requires officers to interpret the law and make decisions as to the principles of proper conduct and the assignment of blame
A) Peacekeeping B) Delivery of services C) Protecting civil rights D) Order maintenance E) None of the above.
The most important skill for police officers in resolving a dispute is ________.
A. effective communication B. zero tolerance C. making one half leave the area D. a swift arrest
The basic premise of _______________ theories are that people are primarily selfish pleasure seekers
Fill in the blank(s) with the appropriate word(s).
According to the language of the Juvenile Court Act, juveniles are not arrested, they are ___________________
Fill in the blank(s) with correct word