Sara really admires her friend Janine. Janine speaks with ease in her classroom

presentations and works well with others in teams.

Sara pays close attention to Janine's
communication patterns and hopes to be as effective as Janine in her own communication
someday. Which technique for improving communication competence is Sara using?
a. Start with yourself.
b. Carefully watch the communication of others.
c. Learn about other cultures.
d. Learn about your own culture.
e. Investigate your family communication patterns.


b

Communication & Mass Media

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