The prefix eu means ____.
A. on the outside
B. well, easy, or good
C. negative
D. beneath or below
Answer: B
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Which of the following describes people who are mentally fit?
A. They have less stress in their lives. B. They experience headaches, back pain, or trouble sleeping. C. They have low self-esteem and are moody, tense, and depressed. D. They are less physically and spiritually fit. E. None of the above
Which of the following is the most appropriate action of the administrative medical assistant when there is a delay in the provider's schedule?
a. Use this time to make reminder calls for future appointments. b. Ask everyone to make another appointment. c. Notify patients of the delay and offer alternatives. d. Escort as many patients as possible to exam rooms.
Color coding is used in addition to alphabetic filing or numeric filing as an added visual cue to assist in filing
Indicate whether the statement is true or false
Which is not an appropriate way for a health care professional to respond to an angry patient?
a. Say, "I sense that you are angry.". b. Acknowledge that the patient has the right to be angry. c. Say, "There's nothing to get upset about.". d. Try to resolve the problem that aroused the patient's anger.