In this situation, what is the most appropriate action for the CNA to take?
Action One:
Lisa should run into the hallway to find immediate help.
Action Two:
Lisa should call a “code” from the phone in the room and then assist the patient.
Action Three:
Lisa should restrain the patient to prevent him from hurting himself.
Action Two:
Lisa should call a “code” from the phone in the room and then assist the patient.
FOR THE PATIENT
The patient was diagnosed with epilepsy and treated accordingly. Thanks to the CNA’s quick action, the patient suffered no long-term effects from the seizure.
FOR THE PRACTICE
The practice retained the patient, and was able to recognize an outstanding employee for her adept handling of an emergent situation.
FOR THE EMPLOYEE
The employee was commended for her quick action and skillful handling of the emergency. This resulted in a pay increase at her next review.
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