Why is cynicism damaging to followers and their organizations?
What will be an ideal response?
Reduces trust, lowers individual and organizational performance
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When Mercedes Benz promises the finest luxury ride in an automobile, the positioning approach being used is:
A) competitors B) price-quality relationship C) use or application D) cultural symbol
A stock dividend will cause an increase in total contributed capital at the date the dividend is declared
Indicate whether the statement is true or false
Contingent liabilities that are reasonably possible are disclosed in the notes.
Answer the following statement true (T) or false (F)
A scheduling system for a service organization that minimizes customer or client waiting time while maximizing the labor and capacity utilization of the service system by designating specific times for clients to arrive is a(n) ______.
A. reservation system B. prioritization system C. appointment system D. capacity utilization system