A new mother says to the nurse, "It really hurts me to breastfeed. I think I should wean my baby." The most appropriate response by the nurse is,
a. "It is good to wean the baby early because it is easier on you."
b. "If I understand you, it hurts when you breastfeed. Tell me how and when it hurts."
c. "It is your decision to make whether you breastfeed."
d. "You should continue to breastfeed because it is much better for the baby."
ANS: B
A
Saying "It is good to wean the baby early because it is easier on you" gives a response before the situation is clarified and closes off continued communication.
B
The nurse is gaining feedback that helps the nurse understand more about the situation from the patient's perspective and keeps communication open.
C
Saying "It is your decision to make whether you breastfeed" gives a response before the situation is clarified and closes off continued communication.
D
Saying "You should continue to breastfeed because it is much better for the baby" gives a response before the situation is clarified and closes off continued communication.
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