In orientation, a new graduate is surprised to learn of workplace violence in health care agencies and asks, "What kind of violence is common in hospitals?" The educator describes workplace violence as: (Select all that apply.)
a. care of patients admitted who are victims of domestic violence.
b. experienced nurses withholding pertinent information from co-workers to portray them as incompetent.
c. co-workers participating in an employee assistance program (EAP) to learn more about anger management for adult children living at home.
d. care of persons being held for treatment prior to be incarcerated for committing homicide.
e. statements such as "The new nurse has book sense but can't perform an admission physical without the help of everyone on the unit."
ANS: B, E
Correct:
b. Withholding information from novices or co-workers to purposely cause them to appear inadequate or unskilled is considered workplace violence because of the anxiety and stress it produces. This should not be tolerated and should be reported.
e. Such statements, which belittle employees, lead to job dissatisfaction, lack of teamwork, and burnout and are considered lateral or workplace violence. This should not be tolerated and should be reported.
Incorrect:
a. Employees are not involved in the violence, but compassion fatigue may result.
c. The employee is seeking help for issues outside work.
d. The inmate's violent behavior occurred prior to admission to the health care agency.
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