Bernadine works as a clerk in a candy store. Her boss told her that she must smile at every customer whether she feels like it or not because smiling has been shown to increase candy sales. The smiling rules is an example of ______________________.
Fill in the blank(s) with the appropriate word(s).
emotional labor
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Define a proposition of policy and give an example of one
What will be an ideal response?
During an election rally, the visiting presidential nominee invited the mayor for a speech. The mayor was not prepared, which resulted in a mediocre speech. What would you call this kind of speaking, and why should it be avoided?
a) Impromptu speaking; it should be avoided because the message may be weak in terms of words or its effectiveness b) Extemporaneous speaking; it should be avoided because the message cannot be delivered the same way the next time. c) Manuscript speaking; it should be avoided because the final presentation may not be conversational. d) Memorized speaking; it should be avoided because it lacks the security of a script that the speaker can refer to in case of memory block.
Aracela presents an informative speech that explains what happens as a result of mixing various chemicals together. Which pattern of organization is Aracela using?
A) topical B) chronological C) spatial D) sequential E) causal
Speakers should limit their use of idioms to avoid confusing non-native speakers
Indicate whether the statement is true or false.