A 72-year-old woman from the Dominican Republic is hospitalized after fainting while visiting her daughter
The staff has voiced complaints regarding the family ignoring hospital rules regarding visiting hours and number of visitors allowed in the room. In addition, the daughter brings food to the mother from home that is not a part of the client's prescribed diet. How can the staff deal with these issues in a professional manner? a. Meet with the patient and family to determine how to provide support for cultural practices.
b. Have security remove the family and focus on the client's care and needs.
c. Accept the food from the family and throw it out without informing them.
d. Allow family presence to take priority over treatments and therapies.
A
An individual's family is an important group in one's life. Family members should be included and consulted for details about the client's care. In this case the family is also in crisis and needs support and the satisfaction that their loved one is receiving good care. All other options seek to exclude the family from this support.
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