How do the Joint Commission's 2010 National Patient Safety Goals improve the effectiveness of communication among caregivers?
1. Annually review a list of look-alike/sound-alike drugs used in the organization.
2. Conduct a verification process to confirm the correct procedure.
3. Develop written procedures for managing the critical results of tests and diagnostic procedures.
1. Use the client's room number as an identifier.
3. Develop written procedures for managing the critical results of tests and diagnostic procedures.
Rationale:
Developing written procedures is one of the ways the National Patient Safety Goals improve the effectiveness of communication among caregivers. Using the client's room number as an identifier is a passive technique that would not improve the accuracy of client identification. Conducting a verification process to confirm that the correct procedure for the correct client is to be performed is a way of improving the accuracy of client identification. Annually reviewing a list of look-alike/sound-alike drugs is done to improve the safety of use of medication in an organization, not to improve effective communication.
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