The nursing staff communicates that the new manager has a focus on the "bottom line," and little concern for the quality of care. What is likely true of this nurse manager?

Question

1. The manager is looking at the total care picture.
2. The manager is communicating the importance of a caring environment.
3. The manager understands the organization's values and how they mesh with the manager's values.
4. The manager is unwilling to listen to staff concerns unless they have an impact on costs.

Answer 1

4
Explanation: 1. This action would enable the manager to make a decision and not just evaluate the financial status of the environment.
2. If the manager is indeed focusing only on the "bottom line," the manager is not promoting a caring environment on the unit.
3. The organization may set great value on the "bottom line," but also must be concerned about quality of care. Problems with quality of care can impact the "bottom line." If the manager believes the financial status of the organization is the only organization value, a misunderstanding has probably occurred.
4. This manager has primary focus on the financial issues associated with provision of care. This will make the manager ineffective in the role.